Tuesday, November 29, 2005

(by right, posted on 26 nov)
jus thot of another thing abt office work.

is there such thing as perfect office env, without prejudice, n politics? in my work, it's a technical helpdesk. minimal or none business rules related. whenever there is any biz stuff issues, we will escalate to biz team. i play by the rules. there was 1 time, the biz team shoot back at us tat, if the question posed by a user is a common biz rule enquiry, we can answer them without directing to them. the person who posed tis qn to them is the snr. she den was agitated, n exclaimed tat in future, any biz related, no matter how light or common, all jus pass to biz team.

den few days back, a user asked mi where can an option be found. i know where it can be found, but then
1) it's non tech
2) wat if the option is not there anymore?
so i forwarded the enquiry to the biz team. they shot back again, saying tat it's common qn, n the snr will know how to resolve.

so i stepped forward n highlighted it to the snr. guess wat, she say "ya tis option, u can ask the person to go....". ahha, i din say anything. jus tat i found her to have double std.

==================

den ytday is the sup bday. she say wanna buy food to celeb. i told her jnr is not around, den she say "it's ok 1 lah, wat's more, celeb bday later than the actual bday is not good". but later, the mood was turned upside down when our boss came to reprimand the sup. the sup came back still smiling. but of cos, wat else u expect? he's analytical. den hro i ask the snr abt the food. she say, "today not all teh ppl r there, plus jnr oso not around n no time to go buy food".

i really wonder hor, do i really appear to be such a forgetful/nvm/bochap person? perhaps i do. 'cos when i first got to work, i had a hard time blending in wif them. esp when the jnr, who was guiding mi, was easily emotionally disturbed. till the extent, she can even tell any1 including users "dun touch" when she dun wan her things to b disturbed. when i first started, every1 has diff style of working. my "user informed that...." was critised wat i mean by user informed. inform who, how. i guess she jus wanna b in control.

*** strange, on way home from work, i was thinking of this comment. den later, my right eye twitched. now i realised tat, this post not posted yet... stil las draft... *** (dated 30/11/05 1209am)

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